Delivery & Returns | Shipping Information for Churchill Panels
Delivery Information We strive to get your premium acoustic panels to you as quickly and safely as possible.
- Order Processing: Orders are typically delivered within 3–10 working days from the date of purchase.
- Tracking: Once dispatched, you will receive a delivery confirmation email with tracking details. The courier will also contact you on the day of delivery to provide a more specific window.
- No Hidden Fees: No customs fees apply; all orders are shipped directly from within the UK.
Shipping Rates
- UK Mainland: £24.99 per order.
- Northern Ireland: £69.99 per order.
Missed or Failed Deliveries Please ensure someone is available or a designated safe place is allocated for your delivery. If an attempt is unsuccessful due to no access, a £40 redelivery charge may apply to rearrange the service.
Returns & Refunds
- 14-Day Policy: We accept returns on unused panels in their original packaging within 14 days of delivery.
- How to Start a Return: To begin the process, please contact our support team at info@churchill-panels.co.uk with your order number.
Order Support If your order has not arrived within the expected timeframe, please check your tracking link and local delivery office. For further assistance, our team is available to help at the email address provided above.