What are acoustic wall panels?

Acoustic wall panels are interior wall panels designed to reduce echo and sound reflection while enhancing interior aesthetics. They are commonly used in living rooms, bedrooms, media walls, and home offices.

Do acoustic wall panels really reduce echo?

Yes. Acoustic wall panels absorb sound waves rather than allowing them to bounce off hard surfaces, helping to reduce echo and improve overall room acoustics.

Where can acoustic wall panels be used?

Acoustic wall panels are suitable for living rooms, bedrooms, media walls, home offices, dining areas, and commercial interiors where sound control and design are important.

Are acoustic wall panels decorative or functional?

They are both. Acoustic wall panels improve sound quality while also acting as decorative feature walls, available in different finishes to suit modern interiors.

Delivery & Returns | Shipping Information for Churchill Panels

1. Delivery Information

We strive to get your premium acoustic panels to you as quickly and safely as possible.

Processing & Lead Times: Orders are typically delivered within 3–10 working days from the date of purchase.
Tracking Your Order: Once dispatched, you will receive a confirmation email with tracking details.
Courier Contact: The courier will contact you on the day of delivery to provide a specific time window.
UK Domestic Shipping: No customs fees apply; all orders are shipped directly from within the UK.

2. Shipping Rates

UK Mainland: £24.99 per order.
Northern Ireland: £69.99 per order.
Small Accessories: (Ensure these are assigned to your Small Parcel rate, e.g., £4.99, so customers aren't charged the full pallet rate for just adhesive or screws).

3. Missed or Failed Deliveries

Please ensure someone is available or a designated safe place is allocated for your delivery.

Redelivery Charge: If a delivery attempt is unsuccessful due to lack of access, a £40 redelivery charge may apply to rearrange the service.

4. Returns & Refunds

We understand that projects can change. Our return policy is designed to be fair and transparent.

14-Day Notification: You must notify us within 14 days of receiving your order if you wish to initiate a return.
Eligibility: Items must be in their original condition, unused, and in original packaging to be suitable for resale.
Collection Service: We can arrange a professional courier collection for a £25 fee, which will be deducted from your final refund.
Refund Processing: Once inspected, refunds are issued to the original payment method. Any applicable collection or handling fees will be deducted from the total.

5. Order Support

To start a return or track a delayed order, please contact our support team:

Email: info@churchill-panels.co.uk
Phone: 07442862474
Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT